Existing customers

We are committed to offering you the best service.

We are here to help

At LendInvest we want you to experience a positive and rewarding journey as your mortgage goes through its various stages. We have highly trained staff on hand to answer your questions and to deal with your individual circumstances no matter how unique or sensitive they may be. This is particularly the case when you have money worries or other difficulties that may prevent you paying your mortgage.

Therefore if you’re worried about making your mortgage payment please use our helpful budget planner and advice links where you’ll find a wealth of useful information relating to Regulated Bridging and Residential Mortgages. In addition we are happy to help if you contact us.

Contact us

For Regulated Bridging and Residential Mortgages

LendInvest Loans Limited
PO Box 1152
Uxbridge
UB8 9YZ

+44 (0)20 3846 6822[email protected]

For Buy-to-Let or Unregulated Bridging

+44 (0)20 3846 6880[email protected]

Contacting us will not impact your credit score.

What do you need support with?

  • Your account

    Frequently asked questions about your LendInvest mortgage, such as ‘How do I find out my balance?’ or ‘How do I change my payment date?’

  • Payments and fees

    Frequently asked questions about your LendInvest mortgage, such as ‘How do I make a payment/pay a fee?’

  • Keeping your money safe

    Frequently asked questions about your LendInvest mortgage, such as ‘What do I do if I think there is fraud on my account?’

  • General questions

    Frequently asked questions about your LendInvest mortgage, such as ‘Can I rent out my property?’ or ‘Can I remortgage my property with another lender?’

  • Money worries

    Frequently asked questions about your LendInvest mortgage, such as ‘What do I do if I cannot make my monthly payment or redeem my mortgage on time?’ and ‘Will I lose my home if I cannot meet my payments?’

  • Making a complaint

    Resources and links to contact us or the Financial Ombudsman Service should you wish to make a complaint.

Supporting documents

Bridging customersResidential customers

Bridging customers

Residential customers

Further support

  • Gov.uk

    Government website providing information on a range of subjects including benefit entitlement, housing, local services, money, tax and pensions.

  • Civil Legal Advice

    You may get legal aid if your home is at risk.

    Open Monday to Friday 9am to 8pm and Saturday 9am to 12:30pm

  • England

    RELAY UK - if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8884.

    For advice and information on debt and other topics, visit your local Citizens Advice.

  • Scotland

    Offers free, confidential and face to face advice. Scotland’s Citizen Advice Helpline is open Monday to Friday 9am to 5pm. Call are free.

  • Wales

    RELAY UK - if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8884.

    For advice and information on debt and other topics, visit your local Citizens Advice.

  • MoneyHelper

    For free, unbiased and easy-to-access money tools, information and advice, including how to access independent free debt advice services. Call are also free.

  • Money Advice Scotland

    Offers free, confidential and face to face advice. Scotland’s Money Advice Helpline is open Monday to Friday 9am to 5pm. Call are free.

  • Step Change Debt Charity

    Offers a structured programme of advice on how to manage your money.

    Step Change’s Debt Advice Line is open Monday to Friday 8am to 8pm and Saturday 8am to 4pm.

  • Shelter

    The housing and homelessness charity. Provides advice about dealing with mortgage arrears.

    Shelter’s Helpline is open weekdays 8am to 8pm and weekends 9am to 5pm.

  • Job Centre Plus

    For information and advice, or to make a claim for benefits if you are under state pension age.

  • Pension service

    RELAY UK - if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0800 731 0469.

    For information and advice, or to make a claim for benefits if you are over state pension age. The Pension Service Advice Line is open Monday to Friday 9:30am to 3:30pm

  • Payplan

    Free debt management plans and confidential advice on debt problems. Webchat also available.

    Payplan’s Help Line is open Monday to Friday 8am to 8pm and Saturday 9am to 3pm.

  • Christians Against Poverty (CAP)

    For free debt advice in your home, check postcode coverage at website then call.

  • National Debtline

    Provides a free, confidential and independent telephone advice service.

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This website is operated by LendInvest plc. LendInvest plc is a public limited company registered in England and Wales (No. 8146929). Registered Office: 8 Mortimer Street, London, W1T 3JJ.

For borrowers, borrowing through LendInvest involves entering into a mortgage contract secured against property. Your property may be repossessed if you do not keep up repayments on your mortgage.

Regulated lending is provided via LendInvest Loans Limited (Company No. 09971600), which is a wholly owned subsidiary of LendInvest plc. LendInvest Mortgages and LI Mortgages are registered trading names of LendInvest Loans Limited. LendInvest Loans Limited is authorised and regulated by the Financial Conduct Authority (FRN:737073).

Buy-to-let borrowing through LendInvest is provided by LendInvest BTL Limited (Company No. 10845703), which is a wholly owned subsidiary of LendInvest plc.

Unregulated short-term lending is provided by LendInvest Bridge Limited (Company No. 11651573), which is a wholly owned subsidiary of LendInvest plc.

The LendInvest group has two core business segments. LendInvest (or LI) Capital encompasses investment business as well as development finance. LendInvest (or LI) Mortgages covers regulated and unregulated lending. Development Finance is provided by LendInvest Development Limited (Company No. 07826640), which is a wholly owned subsidiary of LendInvest plc. LendInvest Funds Management Limited is a company registered in England & Wales (Company No. 07667749) and is a wholly owned subsidiary of LendInvest plc.

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