Residential mortgages

A reliable lender for your complex customers

Flexible mortgages made simple through technology and expert support at every step, supporting your customers who may not meet requirements of mainstream lenders.

Loans up to
£1.5 million
Terms length
7-40 years
Rates from

The types of customers we can support

A closer look at just some of the types of homebuyer or situation where our range can be used to support your customers.

  • Multiple income sources

    Multiple income sources

    Property value£1,500,000
  • Recovering from financial issues

    Recovering from financial issues

    Property value£350,000
  • Single key worker

    Single key worker

    Property value£210,000
  • Zero-hours contract

    Zero-hours contract

    Property value£225,000
  • Family business directors

    Family business directors

    Property value£750,000
  • Newly-qualified professional

    Newly-qualified professional

    Property value£357,500

Reliable lending, delivered quickly

  • Reliability


    A 14-year record of delivering financial solutions for customers and their properties. Our expert underwriters are there to help you support your customers.
  • Keeping it simple

    Keeping it simple

    Built with brokers, our purpose-built residential mortgage portal makes every enquiry and application simple, giving you a reliable credit-backed DIP.
  • The technology making it faster

    The technology making it faster

    Our technology works as you work, carrying out credit searches, assessments and automatic affordability checks while you complete a DIP to deliver faster decisions.

A fast and simple process via our broker portal

Submit and manage your customers’ cases in one place.

Through the portal, you can submit your customer’s details, see what mortgage they can get, have it reviewed by an underwriter and receive an overview of what payments they can expect.

Your credit-backed DiP will let you know how we can support your customers, then you can discuss any additional details with our on-hand experts.

Quickly complete your application by adding just a few more details about your customer to your DiP.

After you’ve submitted your application, we’ll get to work on delivering your customer’s mortgage, and you can keep on top of progress in the portal.

For Residential Mortgages enquiries

Find your local BDM

Your dedicated, local BDM is ready to support you and your clients with every type of deal. Get in touch with them and get to work on your next deal.
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For all enquiries, call us on
0203 836 1837[email protected]

Service levels

Our current processing times

Last updated: 17/06/2024

Looking for information about your mortgage?

This page is for brokers only, if you have a mortgage with us, please contact the loan servicing team.