How can we help you?

6. Escalations & Investor Concerns

How can I escalate an issue or file a complaint?

Investors can file formal complaints through the official LendInvest channels. Regulatory bodies may also be consulted if necessary.

What if I believe LendInvest is not being transparent?

Investors can request further clarification, but should note that certain investment risks and delays are inherent to property-backed lending. Equally, some asked-for information is just not possible to give. For example, a definitive date for a specific property completion date may not be possible, given the variances involved in completing work and bringing the finished property to market, and finding a buyer.

What should I do if I have concerns about my investment?

 Investors can reach out to the investor relations team for detailed responses to their concerns.