How can I escalate an issue or file a complaint?
Investors can file formal complaints through the official LendInvest channels. Regulatory bodies may also be consulted if necessary.
Investors can file formal complaints through the official LendInvest channels. Regulatory bodies may also be consulted if necessary.
Investors can request further clarification, but should note that certain investment risks and delays are inherent to property-backed lending. Equally, some asked-for information is just not possible to give. For example, a definitive date for a specific property completion date may not be possible, given the variances involved in completing work and bringing the finished property to market, and finding a buyer.
Investors can reach out to the investor relations team for detailed responses to their concerns.