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September 26, 2024

Saving you time; a simple process

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Here in the Product and Design team, we know that brokers are busy people. That’s why we’re thrilled to share updates to the Mortgages Portal that make the application process even more simple.

A problem brokers face

From conversations with our users we learned that they face one major challenge: applying for a mortgage to find out later in the application process that the product wasn’t the best fit for their customer. This could lead to further delays and back-and-forth conversations.

What are we doing about it?

We’ve brought our product calculators to the Mortgages Portal. You can now get detailed product illustrations right from the start, and, even better, we’ll use this information on the application; saving you valuable time. Fewer revisions, faster approvals and a simple application process.

  • Fewer Revisions: The calculators help brokers determine the best product fit for their clients from the start, reducing the need for revisions later in the application process.
  • Faster Approvals: By streamlining the application process and reducing revisions, the calculators contribute to faster approvals, helping brokers get quicker decisions for their clients.
  • Simple Application Process: The overall application process is simplified with the addition of calculators, making it easier and more efficient for brokers to submit applications.

Built for you by our experts

“At LendInvest Mortgages, we’re proud of the relationships we have with our brokers, and this new tool is a direct result of their valued feedback”, says Konnaire, our Lead Product Designer. “Over recent weeks, we’ve been talking to our brokers – through calls, interviews, feedback sessions – and we’ve listened closely. This is a great example for how we can turn feedback into a meaningful, time-saving solution.”

What’s next?

We can’t wait for you to experience our product calculators in the Mortgages Portal, and all feedback is greatly appreciated. Want to help build LendInvest? Our Product and Design team would love to hear from you.

Learn more about how we use insights from our brokers here.

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